Privacy Policy

1. Introduction

Global Quantum Logistics ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with our platform.

By using our services, you agree to the terms of this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Billing and shipping addresses
• Payment information and transaction history
• Company details and business registration information
• Communication preferences and account settings
• Correspondence and customer service records

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data and interaction with our platform
• Location data for shipment tracking and delivery optimization
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our logistics services
• Processing and tracking shipments
• Managing your account and maintaining our relationship
• Sending important service updates and notifications
• Analyzing and optimizing our operations
• Ensuring compliance with legal obligations
• Detecting and preventing fraud or security breaches
• Customizing your experience and communications

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, processing payments, analyzing data, and providing customer support. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and obtain a copy of your data
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact section.

7. International Data Transfers

We operate globally and may transfer your information to countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers through standard contractual clauses and other legal mechanisms.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at: